Optical Assistant
at Hepworth & Hall Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice environment similar to Hepworth & Hall Opticians in Wigan serves as the primary point of contact for patients. Day-to-day duties involve managing appointment schedules, greeting visitors warmly, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. You would also assist patients with frame selection, perform minor spectacle adjustments and repairs, and process customer orders efficiently. Maintaining the presentation and organisation of the practice floor is crucial. This role is integral to the smooth operation of the practice, ensuring a positive patient experience from arrival to departure.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are significant, with clear pathways to becoming a fully qualified dispensing optician through courses like the FBDO qualification, or progressing into roles focusing on contact lenses or practice management. Comprehensive on-the-job training is typically provided, often supplemented by manufacturer-specific product training and the chance to gain formal qualifications such as NVQs. The optical industry in the UK offers consistent demand, providing job security. Furthermore, a role in optical support can be entered without a university degree, offering genuine long-term career prospects and a professional lifestyle in areas like Wigan.