Practice Manager / Assistant Manager
at Hepworth & Hall Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the smooth operation of an optical practice environment similar to Hepworth & Hall Opticians in Wigan. This role typically involves assisting the Practice Manager with daily tasks, overseeing the floor team, and ensuring excellent patient care. Key responsibilities might include managing patient queries and resolving any escalations, contributing to effective stock management and ordering processes, and stepping in to deputise when the Practice Manager is unavailable. Furthermore, the role often plays a part in the ongoing training and professional development of the practice team. This position serves as a crucial link, bridging the gap between frontline staff and senior management decisions.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical practice management, potentially leading to Practice Manager roles and further opportunities. Such a position provides invaluable skill development, encompassing leadership, commercial acumen, and operational management expertise. You would gain significant responsibility, with involvement in key decisions affecting practice performance and patient experience. For those based in Wigan, this role offers the chance to develop professionally within a supportive local community setting, contributing to the delivery of high-quality eye care services.