Practice Manager / Assistant Manager
at Hall Opticians (Ilharia Group)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Hall Opticians (Ilharia Group) typically supports the Practice Manager in overseeing daily operations and ensuring a high standard of patient care. This role involves supervising the front-line team, guiding them through patient interactions and resolving complex queries or complaints. Key duties may include assisting with stock control and ordering processes, contributing to the organisation and delivery of staff training, and acting as deputy when the Practice Manager is unavailable. The position serves to bridge the communication and operational link between the patient-facing team and senior management, fostering a cohesive and efficient practice environment.
What working in a role like this could offer you
What working in a role like this could offer you is a structured pathway for career advancement within optical practice management. A position like this could provide significant opportunities for developing leadership, commercial awareness, and operational management skills. You might gain valuable experience in supporting practice performance and contributing to strategic decision-making. For those based in Redcar and Cleveland, the role could offer the professional satisfaction of contributing to a local community-focused healthcare service, alongside the lifestyle advantages of living in the area.