Practice Manager / Assistant Manager
at Graham Young
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the daily operations of an optical practice environment similar to Graham Young in Peterborough. This role involves supervising the floor team, guiding them through patient interactions and ensuring service standards are met. Key responsibilities could include managing patient queries and resolving escalated issues effectively, contributing to stock control through ordering and inventory checks, and deputising for the Practice Manager during absences. The position is pivotal in bridging communication between the front-line staff and senior management, fostering a cohesive and efficient practice workflow. Developing team members through training and supporting their growth would also be a key aspect of this role.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression, potentially leading to Practice Manager positions and further opportunities within the optical sector. It provides a chance to develop a broad range of skills, including leadership, commercial acumen, and operational management. Involvement in decision-making processes and contributing to the practice's performance offers a significant level of responsibility. Furthermore, the lifestyle benefits of living and working in Peterborough, with its good transport links and amenities, can contribute to a positive work-life balance.