Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.

This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.

Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.

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Assistant Manager | Graham Coe Opticians (Melton Mowbray)

Graham Coe Opticians in Melton Mowbray is seeking an Assistant Manager to play a crucial role in the efficient running of their Leicestershire practice. This position offers a significant opportunity to contribute to operational excellence and support the practice manager in day-to-day activities.

Key responsibilities include:

Supervising the front-line team, fostering a productive working environment.
Addressing patient queries and managing escalations, ensuring high standards of customer care.
Assisting with stock management and ordering processes, maintaining optimal inventory levels.
Deputising for the Practice Manager during their absence, ensuring continuity of service.
Contributing to team training and development programmes, enhancing collective expertise.

This role serves as a vital link, bridging the gap between the patient-facing team and senior leadership, offering valuable insight and driving best practice within the practice.

Working as an Assistant Manager at Graham Coe Opticians in Melton Mowbray offers significant professional growth. This role provides a structured pathway towards practice management, with opportunities to develop into senior leadership roles within the profession.

To excel as an Assistant Manager at Graham Coe Opticians (Melton Mowbray), a strong foundation in optical retail is essential. Previous supervisory experience within the optical sector is highly desirable, demonstrating your ability to lead and support a team.

You will need a comprehensive understanding of dispensing processes, GOC standards, and the intricacies of practice workflows. Effective patient journey management is also a core requirement, ensuring every client receives exceptional care.

Key skills include team supervision, problem-solving, and delivering customer service excellence. Proficiency in cash handling and maintaining accurate records is also expected.

While not mandatory, FBDO qualification, an NVQ in optical dispensing, or a first aid certification would be advantageous. We seek individuals who are reliable, demonstrate initiative, and possess the ability to motivate others to achieve high standards.

Practice Manager / Assistant Manager

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