Optical Assistant
at Forbes Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Forbes Opticians, an Optical Assistant acts as the first point of contact for patients. Daily duties involve managing appointment schedules, greeting visitors, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. Assistants play a key role in supporting the clinical team by preparing patients for their eye examinations. They also contribute to the front-of-house experience by assisting patients with frame selection and performing minor frame adjustments and repairs. Processing patient orders and maintaining the presentation and organisation of the practice floor are also typical responsibilities, ensuring a smooth and professional patient journey.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are significant, with clear pathways to further training. This could include progressing towards becoming a fully qualified Dispensing Optician through the FBDO qualification, specialising in contact lenses, or moving into practice management. On-the-job learning is a core component, supplemented by formal training programmes and potential support for NVQ qualifications. The optical industry offers consistent demand, providing job security. Furthermore, entering the profession does not require a university degree, offering genuine long-term career prospects and the chance to build a fulfilling career in healthcare.