Optical Assistant
at Eyewearat8
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Eyewearat8, an Optical Assistant's role is central to the patient journey and the smooth operation of the practice. You would typically be the first point of contact for patients, offering a welcoming atmosphere. Daily duties could involve managing appointment schedules, conducting essential pre screening tests such as autorefraction, tonometry, and visual field assessments. Assisting patients with frame selection and providing basic adjustments or repairs to eyewear are also key functions. Furthermore, you might process patient orders and ensure the practice environment is well-maintained and presentable. This role is vital in ensuring a positive experience for every visitor.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. There are clear opportunities for professional development, including on the job training, support for NVQ qualifications, and manufacturer specific courses. For those interested in further progression, pathways exist towards becoming a Dispensing Optician, specialising in contact lenses, or moving into practice management. The optical industry consistently meets UK demand, offering job security. A role like this in Havering provides genuine long term prospects for individuals who may not have pursued a university degree, with the potential to build a fulfilling career.
Requirements
A role like this typically seeks individuals with strong interpersonal skills and a keen eye for detail. Previous experience in retail or customer facing roles is advantageous, though many practices offer comprehensive training, making it accessible for those new to optics. Essential skills include effective communication, basic numeracy, and a comfort with using practice technology. Personal attributes such as reliability, a proactive approach to learning, and a professional demeanour are highly valued. Holding GCSEs in Maths and English would be beneficial, and a qualification such as an NVQ Level 2 or 3 in Optical Care could be an advantage. The role also requires the ability to stand for extended periods.