Optical Assistant
at Eye Deal Optics
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice environment similar to Eye Deal Optics in Derby acts as the primary point of contact for patients. Day-to-day duties could involve managing appointment schedules, greeting visitors warmly, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. This role also supports the clinical team by assisting patients with frame selection and performing basic frame adjustments and minor repairs. Processing patient orders and maintaining the presentation and tidiness of the practice floor are further key responsibilities. The Optical Assistant is integral to the patient journey and the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often available, including on-the-job training, support towards NVQ qualifications, and manufacturer-led product training. Career progression can lead to roles such as a qualified Dispensing Optician (via FBDO), contact lens specialist, or practice manager. This type of position provides genuine long-term prospects and a chance to build a career without necessarily requiring a university degree. Working in Derby also offers a good quality of life, with reasonable commuting distances for many. The optical industry consistently demonstrates steady demand, offering a secure employment landscape.
Requirements
To excel in an Optical Assistant role at a practice like Eye Deal Optics in Derby, a strong background in customer service or retail is beneficial, though not always essential as comprehensive training is often provided. Key skills include excellent communication, meticulous attention to detail, and basic numeracy. Comfort with using technology is important for appointment systems and order processing. Essential personal attributes are reliability, a proactive approach to learning, and a professional appearance. The ability to collaborate effectively within a team is also crucial. While not always required, qualifications such as GCSEs in Maths and English, or an NVQ Level 2/3 in Optical Care, can be advantageous. Candidates should also be comfortable standing for extended periods.