Optical Assistant
at Duncan & Todd (Westhill)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Duncan & Todd (Westhill), an Optical Assistant is integral to the patient journey. Day-to-day responsibilities would typically involve warmly greeting patients, expertly managing appointment schedules, and performing essential pre-screening tests such as autorefraction, tonometry, and visual field tests. The role also encompasses assisting patients with frame selection, undertaking basic frame adjustments and minor repairs, and processing customer orders efficiently. Maintaining the presentation and organisation of the practice floor is also key. As the initial point of contact, the Optical Assistant plays a central role in ensuring a seamless and positive experience for all visitors, contributing significantly to the practice's smooth operation.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career in a resilient sector with consistent UK demand. There are clear pathways for career progression, potentially leading to training as a Dispensing Optician (FBDO), specialising in contact lenses, or moving into practice management. Comprehensive training and development opportunities are usually available, including on-the-job learning, support for NVQ qualifications, and specialised training from optical manufacturers. Furthermore, working in an area like Aberdeenshire offers a good quality of life. This type of role provides genuine long-term prospects and is an accessible entry point into the optical profession without requiring a university degree.