Optical Assistant
at Draze & Tozer
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice environment similar to Draze & Tozer in Babergh would typically be the first point of contact for patients. Daily duties could involve greeting visitors, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field tests. You might also assist patients with frame selection, perform minor frame adjustments and basic repairs, and process customer orders accurately. Maintaining the presentation and organisation of the practice floor is also a key responsibility. This role is central to the smooth operation of the practice and ensures an excellent patient experience.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector. Opportunities for professional development are often available, including on-the-job training and the potential to work towards qualifications such as NVQ Level 2/3 in Optical Care. Many individuals progress from an Optical Assistant role into dispensing optician training, contact lens specialisation, or practice management. A role in Babergh could also offer a favourable lifestyle balance. This position often provides a clear pathway for individuals seeking a long-term career in optics without necessarily holding a university degree, with genuine prospects for advancement.
Requirements
For an Optical Assistant role in an environment like Draze & Tozer in Babergh, a background in retail or customer service can be advantageous, though not always essential as full training may be provided. Key skills would include strong communication abilities, excellent attention to detail, basic numeracy, and comfort using technology. Personal attributes such as reliability, a willingness to learn, and a professional appearance are important. The ability to work effectively as part of a team is also valued. While not always required, qualifications like GCSEs in Maths and English, or an NVQ Level 2/3 in Optical Care, could be beneficial. The role also requires being comfortable standing for extended periods.