Practice Manager / Assistant Manager
at Dipple & Conway Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
This role supports the Practice Manager in the day-to-day running of an optical practice in Norwich, acting as a key link between the front-line team and senior leadership. Responsibilities may include overseeing daily operations, guiding and supervising the optical team on the practice floor, and ensuring a high standard of patient care. You would also be involved in managing patient queries, resolving escalated issues, and assisting with inventory control, including stock management and ordering.
Deputising in the Practice Manager's absence is a core function, ensuring seamless continuity of service. Furthermore, contributing to the ongoing training and professional development of team members is essential. This position plays a crucial part in the effective functioning of the practice by bridging operational needs with strategic oversight.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career advancement within optical practice management, potentially leading to Practice Manager roles and further opportunities. You would gain significant experience in leadership, commercial acumen, and operational management, developing a broad skill set applicable across the sector. A role like this could offer the chance to take on more responsibility, contributing to key decisions that impact practice performance and patient satisfaction.
Furthermore, living and working in Norwich provides a desirable lifestyle, combining city amenities with proximity to the Norfolk Broads and coastline. This location offers a good work-life balance for many professionals.