Practice Manager / Assistant Manager
at D R Grey Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In a practice management role within an optical setting like D R Grey Opticians in Norwich, key responsibilities would centre on ensuring smooth daily operations and fostering a positive team environment. This involves overseeing the patient journey from appointment booking to aftercare, maintaining high standards of clinical governance, and managing stock and supplier relationships effectively. The Practice Manager acts as a crucial liaison, translating the practice's business objectives into actionable strategies for the clinical and front-of-house teams. Driving commercial performance through effective sales techniques and patient retention initiatives is also a significant aspect. Ultimately, the role is about optimising both the business and patient experience.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway for professional growth and development within the optical sector. Opportunities may exist to progress into area management or regional oversight roles, expanding your influence across multiple sites. Continuous learning is often encouraged, with access to management training programmes, industry conferences, and leadership development initiatives. A significant benefit is the autonomy granted to shape the practice's culture and drive its commercial success. Furthermore, the lifestyle offered by a city like Norwich, with its rich history and amenities, provides a desirable location for many.