Optical Assistant
at D R Grey Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An optical assistant in a practice environment similar to D R Grey Opticians in Norwich serves as the primary point of contact for patients. Daily duties involve managing patient flow, scheduling appointments efficiently, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field tests. This role is crucial for the smooth operation of the practice. Responsibilities extend to assisting patients with frame selection, performing minor frame adjustments and repairs, and processing spectacle and contact lens orders. Maintaining the presentation and organisation of the practice floor is also a key aspect. The optical assistant’s engagement ensures a positive patient experience from arrival to departure.
What working in a role like this could offer you
What working in a role like this could offer you is significant potential for career development within a stable industry. Opportunities may arise to progress towards becoming a fully qualified Dispensing Optician through the FBDO qualification, specialise in contact lens fitting, or move into practice management. Comprehensive on-the-job training is standard, often complemented by the chance to gain formal qualifications like NVQs. The optical sector demonstrates resilience, offering consistent employment prospects. For those seeking a career outside of traditional university routes, this provides a genuine pathway to long-term professional growth and stability in a city like Norwich.