Practice Manager / Assistant Manager
at Croft & Graves Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Croft & Graves Opticians, the Assistant Manager role serves as a crucial link between the operational team and senior leadership. This position involves supporting the Practice Manager in the day-to-day running of the practice, overseeing the reception and dispensing areas, and ensuring a smooth patient journey. Key responsibilities could include supervising and mentoring the front-line team, addressing and resolving patient queries or concerns, and assisting with the management of stock and ordering processes. A significant aspect of the role involves deputising for the Practice Manager during their absence, ensuring continuity of operations. Furthermore, the Assistant Manager contributes to the ongoing training and professional development of the team, fostering a skilled and motivated workforce.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical practice management, potentially leading to a Practice Manager position and further opportunities. A significant benefit is the chance to develop a broad range of skills, encompassing leadership, commercial acumen, and operational oversight. This role provides a level of responsibility and involvement in decision-making processes that directly impacts practice performance and the patient experience. Considering the location in Northumberland, a role like this could also align with a desirable lifestyle, offering a professional challenge within a community setting.