Optical Assistant
at Costco Optical
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
At Costco Optical, Wyvern Way, Derby, the Optical Assistant is instrumental to the patient journey and daily practice efficiency. You will be the initial point of contact, warmly greeting members and managing appointment schedules.
Key responsibilities include:
- Performing essential pre-screening tests such as autorefraction, tonometry, and visual fields.
- Supporting patients with frame selection and providing basic adjustments and repairs.
- Efficiently processing orders and ensuring the practice area is consistently well-maintained.
This role demands a proactive approach and a commitment to excellent service, ensuring a seamless experience for every Costco Optical member. You are central to the smooth operation of the practice.
What working in a role like this could offer you
Working as an Optical Assistant at Costco Optical in Derby offers a compelling blend of professional development and job security. You'll benefit from clear career progression pathways, including opportunities to train as a Dispensing Optician through the FBDO programme, specialise in contact lenses, or move into practice management.
Costco Optical provides extensive training and development, from comprehensive on-the-job learning to support for NVQ qualifications and manufacturer-led training. This ensures you build a robust skill set. The optical industry's inherent resilience and consistent demand across the UK provides excellent industry stability.
Located in Derbyshire, this role offers lifestyle considerations typical of a well-connected regional centre. Importantly, this position is accessible without a degree, offering genuine long-term career prospects and a solid foundation in a respected profession.
Requirements
To join the Costco Optical team at Wyvern Way, Derby, DE21 6NZ, we seek individuals with a strong customer focus. Previous retail or customer service experience is advantageous, though not essential as full training is provided.
Key skills include excellent communication, attention to detail, basic numeracy, and comfort with technology. We value candidates who are reliable, eager to learn, maintain a professional appearance, and work effectively within a team.
While not mandatory, qualifications such as GCSEs in Maths and English are beneficial. An NVQ Level 2/3 in Optical Care would be a significant advantage. The role requires you to be comfortable standing for extended periods. This is a fantastic opportunity to start or develop your career in optical services.