Optical Assistant
at Coleman Opticians (Norwich)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An optical assistant in a practice environment similar to Coleman Opticians (Norwich) serves as a vital link between patients and the clinical team. Daily duties involve warmly greeting patients, managing appointment schedules efficiently, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. This role also includes assisting patients with frame selection, performing minor frame adjustments and repairs, processing customer orders accurately, and maintaining the overall presentation and tidiness of the practice floor. The optical assistant is often the first point of contact for individuals visiting the practice, playing a central part in ensuring a smooth and positive patient experience and the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway into a stable and respected profession within the optical sector. Career progression opportunities may include pursuing further qualifications to become a registered dispensing optician, specialising in contact lens fitting, or moving into practice management. Comprehensive on-the-job training is typical, alongside opportunities for formal qualifications such as NVQ Level 2 or 3 in Optical Care, and specific manufacturer training. The optical industry is known for its resilience, offering consistent demand and job security. Furthermore, a role in Norwich provides the advantages of living in a historic city with a good quality of life and accessible transport links. This presents a genuine opportunity for long-term career development without necessarily requiring a university degree.