Optical Assistant
at Coe Costa & Moore
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Coe Costa & Moore, an Optical Assistant plays a vital role in patient care and practice operations. Daily duties may involve greeting patients warmly, managing appointment schedules efficiently, and conducting essential pre-screening tests. These can include autorefraction to measure refractive error, tonometry to check intraocular pressure, and visual field tests to assess peripheral vision. Assisting patients with frame selection and performing minor frame adjustments or repairs are also common tasks. The optical assistant is frequently the first point of contact for individuals visiting the practice, contributing significantly to a positive patient experience. Processing orders and maintaining the tidiness and organisation of the practice floor are further responsibilities that help ensure the smooth running of daily operations.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often extensive. On-the-job training is standard, and many practices support employees in obtaining formal qualifications such as NVQ Level 2 or 3 in Optical Care. Manufacturer-led training sessions can also provide specialised knowledge. For those with ambition, career progression pathways may lead to becoming a fully qualified dispensing optician, specialising in contact lens fitting, or moving into practice management. The optical industry generally offers consistent demand, providing job security. Furthermore, a role in optical care can offer a good work-life balance, particularly when situated in a location like Norwich, which provides a pleasant environment and good accessibility.