Practice Manager / Assistant Manager
at Chapman & Partners Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
Chapman & Partners Opticians in Leicester is seeking an Assistant Practice Manager to join their team. This pivotal role supports the Practice Manager in overseeing the daily operations of the Leicester branch.
Key responsibilities include:
- Supervising the front-line team, ensuring smooth service delivery.
- Managing patient queries and resolving escalations, maintaining high standards of care.
- Assisting with stock management and ordering, contributing to efficient inventory control.
- Deputising in the Practice Manager's absence, ensuring continuity of leadership.
- Contributing to team training and development programmes, fostering professional growth.
This position acts as a crucial link, translating senior management objectives into actionable floor-level tasks and feeding valuable team insights upwards. It’s an opportunity to develop leadership skills and contribute significantly to the practice's success.
What working in a role like this could offer you
Working as an Assistant Manager at Chapman & Partners Opticians in Leicester offers a structured path for professional growth. You will gain comprehensive operational and commercial experience, crucial for developing your leadership capabilities.
This role provides a clear trajectory towards practice management, with opportunities to contribute significantly to decision-making and the overall performance of the Leicester practice. You'll refine skills in team supervision, stock management, and customer service excellence.