Optical Assistant
at Cecil Amey (Norwich)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Cecil Amey (Norwich), an Optical Assistant plays a crucial part in patient care and daily operations. Daily duties may involve greeting patients warmly, managing appointment schedules efficiently, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual fields. You would also support patients in frame selection, perform minor frame adjustments and repairs, and process customer orders accurately. Maintaining the practice's presentation and organisation is also key. This role is central to the patient journey, acting as the first point of contact and contributing significantly to the practice's smooth and professional functioning.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. There are clear avenues for professional development, potentially leading to dispensing optician qualifications (FBDO), specialisation in contact lenses, or progressing into practice management. Comprehensive on-the-job training is standard, often complemented by opportunities to gain formal qualifications like NVQs. Manufacturer-specific training also enhances your skillset. For those seeking a profession without a degree, optical roles offer genuine long-term prospects and the chance to develop expertise. The lifestyle offered by Norwich, combined with the consistent demand for optical services across the UK, presents an attractive professional landscape.