Optical Assistant
at Broadway Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in an optical practice environment similar to Broadway Opticians in Southend-on-Sea would support the clinical and retail operations. Daily duties could involve greeting patients, managing appointment schedules, and conducting pre-screening tests such as autorefraction, tonometry, and visual field tests. Assisting patients with frame selection, performing minor frame adjustments and repairs, and processing spectacle and contact lens orders are also common tasks. Maintaining the presentation and organisation of the practice floor ensures a welcoming atmosphere. This role is central to patient experience, serving as the initial point of contact and contributing significantly to the efficient functioning of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often available, including on-the-job training and the possibility of pursuing formal qualifications like NVQ Level 2 or 3 in Optical Care. Many individuals progress to become registered dispensing opticians through the FBDO qualification, or move into specialised roles such as contact lens fitting or practice management. The optical industry provides consistent demand, offering long-term job security. A role in optical assistance provides a practical entry point into the profession without requiring a university degree, offering genuine prospects for career advancement.