Optical Assistant
at ASDA (Tilbury)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to ASDA (Tilbury), an Optical Assistant plays a vital part in patient care and daily operations. Key duties involve welcoming patients, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field tests. You would also assist patients with selecting eyewear, perform minor frame adjustments and repairs, and process customer orders efficiently. Maintaining the presentation and cleanliness of the practice floor is also a core responsibility. This role is often the first point of patient contact, establishing the tone for their visit and contributing significantly to the practice's smooth and professional functioning.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector. Opportunities for professional development are often available, including on-the-job training, pathways to NVQ qualifications, and manufacturer-specific product training. A role like this could also provide clear career progression routes, potentially leading to further training as a dispensing optician, specialising in contact lenses, or moving into practice management. The optical industry offers consistent demand, and a position in Thurrock could suit a variety of lifestyle needs. This is a role that can be entered without a degree, offering genuine long-term prospects and a solid foundation for a career in optics.
Requirements
For an Optical Assistant role in a practice like ASDA (Tilbury), previous experience in retail or customer service settings is beneficial but not always a prerequisite, as full training may be provided. Essential skills include strong verbal communication, meticulous attention to detail, basic numeracy, and comfort with using technology. Desirable personal attributes encompass reliability, a proactive attitude towards learning, maintaining a professional appearance, and the ability to collaborate effectively within a team. While not always essential, qualifications such as GCSEs in Maths and English, or an NVQ Level 2/3 in Optical Care, are advantageous. The role also requires being comfortable standing for extended periods.