Practice Manager / Assistant Manager
at Armstrong & North Opticians (Felixstowe)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Armstrong & North Opticians (Felixstowe), the Assistant Manager typically supports the Practice Manager in overseeing daily operations. This involves supervising the front-line team, ensuring efficient patient flow and service delivery. The role often includes handling patient queries and resolving any escalated issues, contributing to a positive patient experience. Key duties extend to supporting stock management, including ordering and maintaining inventory levels. A significant aspect is deputising for the Practice Manager during absences, maintaining continuity of leadership. This position bridges the gap between the patient-facing team and senior management, fostering effective communication and contributing to team training and development.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression, potentially leading to Practice Manager positions and further opportunities within the optical sector. You could gain valuable experience in leadership, commercial acumen, and operational management, enhancing your professional development. A role of this nature often involves greater responsibility, with opportunities to contribute to decision-making and influence practice performance. Living and working in East Suffolk also provides access to a pleasant lifestyle, balancing professional life with the amenities and environment of the region.