Optical Assistant
at Amey Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice like Amey Opticians in Norwich plays a key part in patient care and practice operations. Day-to-day tasks often involve welcoming patients, scheduling appointments, and managing the reception area. You might conduct pre-screening tests, such as autorefraction, tonometry, and visual field assessments, to prepare patients for their eye examination. Assisting patients with frame selection and performing basic spectacle adjustments or repairs are also common duties. Processing new orders and ensuring the practice environment is organised and presentable are crucial. This role is central to the patient journey and the efficient running of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. There are clear opportunities for professional development, with potential pathways to become a qualified Dispensing Optician through the FBDO qualification, or to move into specialised roles such as contact lens fitting or practice management. Comprehensive on-the-job training is usually provided, often supplemented by opportunities to gain formal qualifications like NVQs. The optical industry in the UK offers consistent demand and job security. Furthermore, a role in Norwich provides access to a city with good amenities and a manageable lifestyle, presenting genuine long-term prospects for those entering the field without a degree.
Requirements
To thrive as an Optical Assistant in a Norwich practice, a positive attitude and a willingness to learn are most important. Previous experience in retail or customer service can be beneficial, but comprehensive training is often provided, making it accessible for those new to optics. Essential skills include clear communication, meticulous attention to detail, basic numeracy, and comfort using technology. You should be reliable, presentable, and capable of working effectively within a team. While not always essential, holding GCSEs in Maths and English, or qualifications like an NVQ Level 2 or 3 in Optical Care, can be advantageous. The role typically requires you to be comfortable standing for extended periods.