Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.

This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.

Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.

Would you like us to find out what opportunities are perfect for you?

Alford Opticians in East Lindsey seeks a dedicated Assistant Manager to support their practice manager in ensuring smooth daily operations. This pivotal role involves supervising the front-line team, managing patient interactions, and resolving escalated queries to maintain high service standards.

Key responsibilities include:

Assisting with stock management and ordering processes.
Deputising effectively in the practice manager's absence.
Contributing to team training and development programmes.

This position acts as a crucial link, translating senior management objectives into practical floor-level execution and providing invaluable feedback to enhance practice performance.

Working as an Assistant Manager at Alford Opticians presents a structured path for career advancement. You will gain valuable leadership experience, supporting practice operations and contributing to commercial objectives.

This role offers significant skill development across key areas:

Operational Management: Overseeing daily workflows and ensuring efficient service delivery.
Commercial Acumen: Contributing to sales strategies and understanding practice performance metrics.
Team Leadership: Mentoring colleagues and fostering a collaborative working environment.

To excel as an Assistant Manager at Alford Opticians, previous optical retail experience is essential, ideally including supervisory responsibilities. A solid understanding of dispensing processes, GOC standards, practice workflows, and patient journey management is expected.

Key skills include effective team supervision, problem-solving, customer service excellence, and accurate cash handling. Reliability, initiative, and the ability to motivate others are vital personal attributes.

Advantageous qualifications include FBDO, an NVQ in optical dispensing, or first aid certification. We seek individuals who will contribute to a high-quality patient experience in our East Lindsey practice.

Practice Manager / Assistant Manager

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